Posts tagged " Aged Care "

Risk Alert #11 – Clinical Governance

October 25th, 2021 Posted by Blog No Comment yet

This alert provides information on two key areas of risk in care organisations that will assist brokers to support clients with managing these risks and meeting insurance requirements.

  1. Clinical (Care) Governance
  2. Incident Management



  • Brokers may be hearing more about the topic of “clinical governance”. Regulations are driving an increased focus on it.
  • Clients in aged care and disability services have obligations to have a framework in place to support the delivery of complex care.
  • Royal Commissions and inquiries have demonstrated these to be generally inadequate across care sectors.
  • Poor clinical governance exposes insureds to increased risk of personal loss claims, director and officer liability claims, regulatory sanctions and harms to reputation.
  • Our risk alert gives guidance on developing a clinical governance framework with video advice, tools and checklists.



  • Ansvar’s work with our care insureds has shown the quality and robustness of incident management policies, procedures and systems to be highly variable.
  • This results higher risk of inadequate incident responses, delays in notifications and makes claims more challenging to defend.
  • Insurability is at risk if insureds do not have a robust organisation-wide system for incident management.
  • Our risk alert gives guidance on incident management and its role in good governance.
  • Ansvar Risk can assist clients to review their incident systems and also connect to system providers if required.



Ansvar Risk is available to support our mutual clients. Contact one of our Senior Risk Consultants at

Please ensure care sector clients are provided with this important risk alert.



Aged Care Clients – Implications of Covid 19 Vaccination Orders

August 16th, 2021 Posted by Blog No Comment yet

Written by Anthony Black, Senior Risk Consultant & National Care Practice Leader


From 17 September 2021, COVID-19 vaccination will be mandatory for all residential aged care workers.

Residential aged care workers will be required to have received a minimum first dose of a COVID-19 vaccine by this time.

It will be a condition of working in a residential aged care facility through shared state, territory and Commonwealth authorities and compliance measures.


Workers required to be vaccinated

COVID-19 vaccination will be mandatory for full time, part-time and casual residential aged care workers, volunteers engaged by the facility, and students on placement.

This includes:

  • anyone employed or engaged by a residential aged care facility who works on-site in a facility, such as:
    • Direct care workforce (nurses; personal care workers; allied health professionals, and allied health assistants)
    • Administration staff (reception; management; administration)
    • Ancillary staff (food preparation; cleaning; laundry; garden; maintenance)
    • Lifestyle / social care (music/art therapy); Transport drivers collecting residents from RACFs for outings
  • Volunteers engaged by the RACF
  • Students on placement; and
  • Medical practitioners, such as general practitioners and consulting specialists, who attend and provide care to residents.

Other workers not employed directly by a facility, and who only provide in-reach services, are not required to get a COVID-19 vaccination.


Significant Penalties for Non-compliance

States are incorporating these requirements under respective Covid directions. WA is the first State to release its public orders. Penalties for non-compliance include up to $20000 for individuals and $100000 for organisations.

Providers are required to report updates on staff compliance each week.


Vaccination Challenges

Originally part of 1a of the Federal Government’s Vaccination Program, it was anticipated all staff would be fully vaccinated by end of March. This strategy included vaccinating staff on site (along with residents). However, this strategy has not played out and staff are now required to use local vaccinations services to obtain their vaccination. This has delayed uptake. Health Department Figures show just 34% of staff have received first immunisation. In Disability Care, this even lower.


Risks and exposures

  • Governance- Provider boards and executives must ensure compliance with directives; organisations suffer significant penalties for non-compliance
  • Clinical Risk – Aged care residents are at continuing significant risk from Covid. Vaccination management and uptake must form part of the clinical governance framework
  • Workforce- Providers must assist with the accessibility of vaccination for residents and should be considering options to support staff to encourage uptake of the vaccination. Contingencies should be in place should adequate staff not be available from the mid-September deadline.
  • Further outbreaks – all insureds must have a Covid plan in place.


For more information please email Anthony Black (

Dignity of risk forums - nationwide dates

“Powerful” Dignity of Risk forums announced nationwide

July 15th, 2019 Posted by Blog No Comment yet

Following on from recent success in Sydney, Ansvar is delighted to announce nationwide Dignity of Risk forums that will take place in Brisbane, Melbourne, Adelaide and Perth throughout July and August. (more…)

Christian Muddle, Ansvar National Technical Claims Manager

Aged Care Providers fronting Royal Commission – See Ansvar first!

May 30th, 2019 Posted by Blog No Comment yet

Ansvar National Technical Claims Manager, Christian Muddle, has a simple message for Aged Care providers that are due to give evidence at the Aged Care Royal Commission: (more…)

Royal Commission into Aged Care

Major shake-up in serious incident response for Aged Care sector

April 12th, 2019 Posted by Blog No Comment yet


Aged Care serious incident reporting to change: Roles and implications for Insurance and Risk


A Federal Government commissioned report by KPMG has recommended wide-ranging changes to improve serious incident responses in the aged care sector.

The KPMG report recommends broader definitions of reportable conduct by staff to residents including physical, sexual or financial abuse, and seriously inappropriate, improper, inhumane or cruel treatment and neglect.


Royal Commission into Aged Care

Hearing 1 of the Royal Commission into Aged Care Quality and Safety

March 5th, 2019 Posted by Blog No Comment yet


Hearing 1 Weeks of February 11 and 18


Ansvar Risk’s Senior Risk Consultant Anthony Black summarises the hearing so far:

“The overriding objective of this first two weeks was to obtain perspectives on the aged care system as it currently exists”, Anthony reports.


Royal Commission into Aged Care

Royal Commission into Aged Care Quality & Safety gets Underway

February 7th, 2019 Posted by Blog No Comment yet


Hearings commence 11 February 2019


Anthony Black, Senior Risk Consultant, Ansvar Risk returned from a preliminary hearing in Adelaide to give Ansvar clients this exclusive preview: (more…)